Privacy Policy

Last updated: 20 May 2026 · Aureva B.V. · Frans Halsstraat 29, 1072 BK Amsterdam, Netherlands

Summary: Aureva collects only the data necessary to provide our services. We do not sell your personal data. We comply with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.

1. Who we are

Aureva B.V. (“Aureva”, “we”, “us”, “our”) is a company registered in the Netherlands, with registered offices at Frans Halsstraat 29, 1072 BK Amsterdam, Netherlands, and a UK office at 1 Canada Square, Canary Wharf, London E14 5AB, United Kingdom.

We operate the website aureva.ai and provide AI search visibility services to businesses. For the purposes of GDPR, Aureva B.V. is the data controller of your personal data.

You can contact our data protection contact at: privacy@aureva.ai

2. What personal data we collect

We collect the following categories of personal data:

Contact information: name, email address, phone number, company name, job title — when you submit a form, request an audit, or contact us.
Account data: login credentials, billing address, payment information (processed securely by our payment provider; we do not store card details).
Usage data: pages visited, time spent, browser type, device type, IP address — collected automatically when you use our website.
Communication data: records of emails, calls, or messages you exchange with us.
Website data: domain name, Google Search Console data, and other website analytics data you provide as part of your service subscription.

3. How we use your personal data

We use your personal data for the following purposes:

To provide and manage our AI visibility services to you.
To communicate with you about your account, service updates, and results.
To send you marketing communications where you have given consent or where we have a legitimate interest (you can opt out at any time).
To improve our platform and services through usage analytics.
To comply with legal obligations, including tax and financial regulations.
To detect and prevent fraud, abuse, or security incidents.

4. Legal basis for processing

We process your personal data on the following legal bases under GDPR:

Contract performance: processing necessary to fulfil our service agreement with you.
Legitimate interests: improving our services, sending relevant business communications, and preventing fraud.
Consent: where you have explicitly agreed, for example to receive marketing emails.
Legal obligation: where we are required to process data to comply with applicable law.

5. Data sharing and third parties

We do not sell your personal data. We may share data with trusted third-party service providers who assist us in delivering our services, including:

Cloud hosting and infrastructure providers (data processed within the EU/EEA or UK).
Payment processors for billing purposes.
Analytics providers to help us understand how our website is used.
Email and communication tools used to contact you.

All third-party providers are contractually required to protect your data and may only use it for the purposes we specify. Where data is transferred outside the EU/EEA or UK, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses).

7. Your rights

Under GDPR and UK data protection law, you have the following rights:

Right of access: request a copy of the personal data we hold about you.
Right to rectification: request correction of inaccurate or incomplete data.
Right to erasure: request deletion of your personal data (“right to be forgotten”).
Right to restriction: request that we limit how we use your data.
Right to data portability: receive your data in a structured, machine-readable format.
Right to object: object to processing based on legitimate interests or for direct marketing.
Right to withdraw consent: where processing is based on consent, withdraw it at any time.

To exercise any of these rights, contact us at privacy@aureva.ai. We will respond within 30 days. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at autoriteitpersoonsgegevens.nl or the UK Information Commissioner’s Office (ICO) at ico.org.uk.

8. Cookies

Our website uses cookies to improve your experience and analyse usage. We use:

Essential cookies: required for the website to function. Cannot be disabled.
Analytics cookies: help us understand how visitors use our site. Only set with your consent.
Marketing cookies: used to show relevant content. Only set with your consent.

You can manage your cookie preferences at any time through your browser settings or our cookie banner.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes encryption, access controls, and regular security assessments. In the event of a data breach that affects your rights and freedoms, we will notify you and the relevant supervisory authority as required by law.

10. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will update the “last updated” date at the top of this page and, where the changes are significant, notify you by email or a prominent notice on our website.

11. Contact us

For any questions about this Privacy Policy or how we handle your data:

Aureva B.V.
Frans Halsstraat 29, 1072 BK Amsterdam, Netherlands
Email: privacy@aureva.ai
Website: aureva.ai