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Terms & Conditions

Last updated: 20 May 2026 · Aureva B.V. · Frans Halsstraat 29, 1072 BK Amsterdam, Netherlands

Please read these Terms and Conditions carefully before using Aureva’s services. By accessing our website or subscribing to our services, you agree to be bound by these terms.

1. About Aureva

Aureva B.V. (“Aureva”, “we”, “us”) is a company registered in the Netherlands. We provide AI search visibility and SEO services through our platform at aureva.ai. Our registered address is Frans Halsstraat 29, 1072 BK Amsterdam, Netherlands. We also operate a UK office at 1 Canada Square, Canary Wharf, London E14 5AB, United Kingdom.

For any questions, contact us at hello@aureva.ai.

2. Services

Aureva provides AI search visibility and generative engine optimisation (GEO) services, including but not limited to:

  • AI visibility tracking across multiple AI search engines.
  • AI-optimised content creation and publication to WordPress websites.
  • Keyword research and topic authority mapping.
  • Competitor citation monitoring and analysis.
  • Technical SEO auditing and optimisation.
  • Monthly performance reporting.

The specific services included in your subscription are defined in the package you select at sign-up. Aureva reserves the right to update, improve, or modify features of the platform at any time, provided that the core services contracted remain available.

3. Subscriptions and payment

Aureva’s services are provided on an annual licence basis, with pricing shown as a monthly equivalent. By subscribing, you agree to pay the annual licence fee in full, plus any applicable onboarding fee, as specified at the time of sign-up.

  • All prices are exclusive of VAT unless otherwise stated.
  • Invoices are due within 14 days of issue.
  • Aureva reserves the right to suspend service for accounts with outstanding payments after 30 days.
  • Onboarding fees are non-refundable once onboarding has commenced.
  • Annual licence fees are non-refundable after the first 14 days following activation, except as required by applicable law.

4. Free AI Visibility Audit

Aureva offers a free AI Visibility Audit to prospective clients. This audit is provided as a one-time, no-obligation service. Aureva reserves the right to limit the number of free audits provided and to discontinue this offer at any time. The results of a free audit are indicative only and do not constitute a guarantee of future performance.

5. Client obligations

To receive the full benefit of Aureva’s services, you agree to:

  • Provide accurate and up-to-date information about your business, website, and target market during onboarding.
  • Grant Aureva the necessary access to your WordPress website and Google Search Console as required for service delivery.
  • Review and approve content direction within reasonable timeframes (typically 5 business days).
  • Attend scheduled check-in meetings or notify us in advance if you need to reschedule.
  • Ensure that your business, website, and the content we produce on your behalf comply with all applicable laws and regulations.

6. Intellectual property

All content, reports, and materials produced by Aureva for your account become your property upon full payment of the applicable fees. Aureva retains ownership of its platform, tools, methodologies, and proprietary systems. You may not reverse-engineer, copy, or redistribute any part of the Aureva platform.

7. No guarantees of results

Aureva uses proven methodologies to improve your AI search visibility. However, we cannot guarantee specific outcomes, including specific rankings, citation frequencies, traffic volumes, or revenue figures. AI search engines update their models continuously and their citation behaviour is outside our control. We commit to applying best-practice strategies, transparent reporting, and continuous optimisation on your behalf.

8. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information shared in the course of the business relationship. This includes but is not limited to client data, pricing arrangements, and business strategies. This obligation survives termination of the agreement.

9. Termination

Either party may terminate the agreement with 60 days’ written notice. Upon termination:

  • Access to the Aureva platform will be suspended at the end of the notice period.
  • All content produced and paid for remains the property of the client.
  • Outstanding invoices become immediately due and payable.
  • No refunds will be issued for the remainder of any annual licence period, except as required by law.

10. Limitation of liability

To the maximum extent permitted by applicable law, Aureva’s total liability to you in connection with our services shall not exceed the total fees paid by you in the 12 months preceding the claim. Aureva shall not be liable for any indirect, incidental, special, or consequential damages, including loss of profits, loss of data, or business interruption.

11. Governing law and disputes

These Terms are governed by and construed in accordance with the laws of the Netherlands. Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts of Amsterdam, Netherlands, unless mandatory consumer protection laws in your country of residence require otherwise.

For UK clients, these Terms are also subject to applicable UK law where required, and disputes may be referred to the courts of England and Wales.

12. Changes to these terms

Aureva reserves the right to update these Terms at any time. We will notify existing clients of material changes by email with at least 30 days’ notice. Continued use of our services after the effective date constitutes acceptance of the updated Terms.

13. Contact

Aureva B.V.
Frans Halsstraat 29, 1072 BK Amsterdam, Netherlands
KVK (Chamber of Commerce): [registration pending]
VAT: [NL registration pending]
Email: hello@aureva.ai